Legal & Terms — Newchoicegrid
This page sets out the legal terms, consumer rights and dispute procedures applicable to Newchoicegrid's services in Australia. It complements our Privacy Policy and cookie disclosures.
- ABN: 94 123 456 789
- Business: Web design, WordPress, eCommerce and branding across Australia
- Governing law: New South Wales, Australia
Terms of Service
By engaging Newchoicegrid you agree to these Terms. Services are provided under written agreement or accepted quotation. Projects commence on receipt of deposit and are subject to timelines stated in the quote.
Payment terms: Unless otherwise agreed, invoices are payable within 14 days. Ownership of deliverables is transferred on full payment except where third-party licenses apply.
Third-party tools and hosting are subject to their own terms. We will advise where additional licences or subscriptions are required.
Document retention: Project records retained for 7 years in accordance with Australian record-keeping standards.
Consumer Guarantees — Australian Consumer Law
Where services are provided to consumers in Australia, the Australian Consumer Law (ACL) implies certain guarantees, including that services will be rendered with due care and skill and fit for purpose. Nothing in these Terms excludes non-excludable rights under the ACL.
If a consumer remedy is available under ACL, we will, at our option, remedy the issue, re-supply the services, or offer a refund in accordance with ACL.
Key facts
- Complaints handled promptly
- Remedies as required by ACL
- *** limitation of non-excludable rights
Intellectual Property & Licensing
All original materials created by Newchoicegrid remain our intellectual property until full payment is received. On settlement we grant the client a licence to use deliverables for agreed purposes.
Clients must not remove credits or attributions where third-party licences require them. We will not be liable for infringement where client-supplied materials breach third-party rights.
Cookies & Tracking
We use cookies and similar technologies for essential operation and analytics. Our cookie practices are explained on the Privacy page. You can manage preferences via your browser and the cookie banner on this site.
Complaints & Dispute Resolution
We aim to resolve disputes quickly and fairly. If you have a complaint, please contact our director using the details below. We will acknowledge receipt within 5 business days and aim to resolve within 30 days.
If unresolved, you may refer the matter to an external dispute resolution body or the Australian Competition & Consumer Commission (ACCC) or NSW Fair Trading as relevant.
Contact for complaints
Accessibility & Reasonable Adjustments
We strive to make our digital services accessible. If you have difficulty accessing site content or need documents in an alternative format, contact us and we will make reasonable adjustments.
Contact: newchoicegrid@outlook.com | +61438715092
Changes to These Terms
We may update these Terms from time to time. We will publish material changes on this page with an updated effective date. Continued use after changes indicates acceptance.
Effective date: 01 January 2026
Contact & Legal Notices
Company details
Newchoicegrid
22 Flinders Lane, Melbourne VIC 3000
ABN: 94 123 456 789
Phone: +61438715092
Email: newchoicegrid@outlook.com
Legal notices
- All offers subject to written agreement.
- We comply with applicable Australian law including ACL.
- Limitations on liability apply subject to non-excludable rights.