UX & UI Audit — Gold Coast

Specialised UX review for Gold Coast digital products — usability, accessibility, mobile optimisation, and conversion pathways. Practical recommendations tailored for Australian audiences.

Conversion lift
Avg +18% after audits
Mobile score
Priority fixes for responsive issues
Gold Coast web

What an audit includes

Heuristic assessment

UX heuristics, cognitive load, and interaction clarity.

Accessibility check

WCAG touchpoints and ARIA practices for Australian users.

Mobile & performance

Responsive flows, LCP/CLS, and image optimisation for Australian networks.

Our audit process

  1. Discovery — goals, analytics, and user data review.
  2. Expert walkthroughs & heuristic scoring.
  3. Prototype recommendations & prioritized backlog.
  4. Delivery — report, annotated screens, and handover support.
Deliverables
  • PDF audit report with severity ratings
  • Annotated screenshots and interaction clips
  • Action plan for dev handover

Sample findings & case visuals

Audit sample 1
Checkout friction

Simplified flow reduced drop-offs in a Brisbane retailer.

Audit sample 2
Mobile navigation

Reworked navigation increased task completion.

Audit sample 3
Form optimisation

Reduced fields and inline validation improved conversions.

Who reviews your product

Lead auditor
Maya Thompson
Lead UX Auditor

Our multidisciplinary review is conducted by UX researchers and senior designers who have shipped ecommerce and enterprise sites across Australia. We combine analytics, heuristic evaluation and accessibility checks to create an action-first report.

Packages & timeline

Package Scope Delivery Outcomes
Snapshot Heuristic + 10 screens 3 days Top 10 prioritized issues
Comprehensive Full site review + analytics 7–10 days Annotated report + backlog
Enterprise Audit + prototype recommendations 2–3 weeks Interactive prototypes & handover

FAQ

Yes — we review GA4 / server logs where available and surface behavioural patterns relevant to UX issues.

Absolutely — we provide a prioritized backlog with estimated effort and impact for mobile-first improvements.

Yes — we sign NDAs on request and handle project data in line with Australian privacy law.

Ready to improve conversions on the Gold Coast?

Book a free discovery call and get a tailored audit scope.